Shipping policy
Order Confirmation & Tracking
After placing your order, you will receive an order confirmation email from us. Once your package has been shipped, you will receive a shipping confirmation email with a tracking number from our delivery partner. You can use this number to track your order.
If you need to change the shipping address after placing an order, please contact us at info@aquatru.co.uk. Use the subject line: "Shipping Address Change – Order X" (Replace X with your order number).
Delivery Time
All deliveries within the UK are shipped via DPD. Delivery times vary based on location but typically take 2 to 5 business days.
Shipping Costs
- Orders up to £199.99 → £4.95 shipping fee
- Orders £199.00 and up → Free shipping
For any shipping-related inquiries, please contact us at info@aquatru.co.uk.